A F HANDICRAFTS , accessible at www.afhandicrafts.co.in , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect information you provide directly and information collected automatically as you interact with our website.
1.1 Voluntarily Provided Information
- Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (e.g., credit card numbers, PayPal details), email address, and phone number.
- Account Information: If you create an account, we collect your login credentials, email address, and any additional information you provide, such as preferences or saved payment methods.
- Communication Information: If you contact us or sign up for newsletters, we collect your name, email address, and any other information you provide.
1.2 Automatically Collected Information
- Device Information: We collect your IP address, browser type, operating system, time zone, and device identifiers when you visit our site.
- Browsing Information: We track the pages you view, products you browse, referring websites, and how you interact with our site using cookies, log files, and similar technologies.
- Cookies: We use cookies to enhance your experience, remember your preferences, and serve personalized ads. You can manage cookie preferences through your browser settings or our cookie consent banner.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and ship orders, process payments, send invoices, and provide order confirmations.
- Customer Support: To communicate with you, respond to inquiries, and resolve issues.
- Marketing: With your consent, to send promotional emails, newsletters, or personalized offers.
- Site Improvement: To analyze browsing behavior and optimize our website’s performance and user experience.
- Fraud Prevention: To screen orders for potential risk or fraudulent activity.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following cases:
- Service Providers: With trusted third parties who assist us in operating our website, processing payments, shipping orders, or providing analytics (e.g., Shopify, Google Analytics, PayPal). These providers are contractually obligated to protect your data.
- Legal Obligations: When required by law, such as in response to a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or bankruptcy, your information may be transferred as part of our business assets.
- Third-Party Advertising: With advertising partners to serve personalized ads, but only with your consent where required.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and track usage. Cookies are small data files stored on your device. You can opt out of non-essential cookies via our cookie consent banner or by adjusting your browser settings.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications using the opt-out link in our emails or by contacting us.
- Cookies: Manage cookie preferences or disable cookies in your browser.
- Do Not Track: We respond to Do Not Track signals where required by law.
To exercise these rights, contact us at [Your Email Address] or [Your Physical Address].
6. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access or breaches. However, no online system is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
If you are located outside [Your Country], your information may be transferred to and processed in [Your Country] or other countries where our service providers operate. We ensure these transfers comply with applicable privacy laws, such as GDPR for EU residents.
8. Children’s Privacy
Our website is not intended for individuals under [16/13, depending on jurisdiction]. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us to request deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date or by sending you a notification.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: Email: info@afhandicrafts.co.in
Mail : A F HANIDCRAFTS , 47/D-20 KISROL JHABBU KA NALA MORADABAD (U.P) INDIA 244001